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Frequently Asked Questions

Find answers to common questions about our collections and services

What materials are used in SergeDeNimes jewelry?

Most of our pieces are crafted from high-quality 925 Sterling Silver, hallmarked at the Goldsmiths' Assay Office for authenticity.

How do I find my ring size?

We provide a comprehensive size guide on each product page. You can also purchase a reusable ring sizer for the most accurate measurement.

Does the jewelry tarnish over time?

Sterling silver naturally oxidizes. To maintain its shine, we recommend regular cleaning with a silver polishing cloth and avoiding contact with harsh chemicals.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery.

Do you offer international shipping?

We ship worldwide. Custom duties and taxes are calculated at checkout for most international destinations to ensure a seamless delivery.

Is your packaging sustainable?

Yes, we use eco-friendly, recyclable packaging designed to protect your jewelry while minimizing our environmental footprint.